Terms of Use

Last updated: [DD Month YYYY]

Welcome to mood.london (the “Website”), operated by MOOD London (“we”, “us”, “our”). By accessing, browsing, or using this Website, you agree to comply with these Terms of Use and all applicable laws and regulations. If you do not agree, please refrain from using this Website.


1. Introduction

These Terms of Use govern your use of mood.london, including all pages, content, functionality, and services offered. Your continued use of the Website constitutes acceptance of these Terms, as well as our Privacy Policy, Cookies Policy, and Terms & Conditions of Sale. MOOD London reserves the right to amend or update these Terms at any time without notice. Any revisions will take effect immediately upon posting to the Website.


2. Website access

We make every effort to ensure that mood.london is available and functional at all times. However, we cannot guarantee uninterrupted access and may temporarily suspend, restrict, or withdraw the Website or any part of it for maintenance, updates, or operational reasons. We are not liable for any loss or inconvenience resulting from such interruptions. You are responsible for ensuring that your device and internet connection are secure and compatible with the Website.


3. Accuracy of information

We strive to ensure that all information on mood.london — including product descriptions, imagery, and pricing — is accurate and current. However, occasional inaccuracies, typographical errors, or omissions may occur. We reserve the right to correct such errors, update information, or modify content at any time without prior notice. Product images are for illustrative purposes and may differ slightly from the actual product.


4. Permitted use

You may use this Website solely for lawful, personal, and non-commercial purposes. You agree not to:

  • Use the Website in any way that breaches applicable laws or regulations;
  • Reproduce, duplicate, copy, sell, resell, or exploit any part of the Website for commercial purposes;
  • Upload or transmit viruses, malware, or harmful code;
  • Interfere with or disrupt the Website’s functionality or servers;
  • Attempt to gain unauthorised access to our systems or user data.

We reserve the right to restrict access, suspend accounts, or take legal action against users who misuse the Website.


5. Intellectual property

All content on mood.london — including text, images, design, product photography, graphics, logos, trademarks, videos, and layout — is owned by or licensed to MOOD London and is protected by copyright and trademark laws. You may not copy, modify, distribute, publish, display, or create derivative works from any material on this Website without our prior written consent. You may, however, print or download limited extracts for personal, non-commercial use, provided that:

  • The content is not altered in any way;
  • Any proprietary notices remain intact; and
  • Our ownership and branding are clearly acknowledged.

6. User content

If you submit content (such as reviews, photos, comments, or social media posts) to mood.london or tag our brand on external platforms, you grant MOOD London a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, and display such content across our marketing channels. By submitting or tagging content, you confirm that:

  • You own the rights to the material;
  • It does not infringe any third-party rights;
  • It does not contain defamatory, obscene, or unlawful material.

We reserve the right to remove or refuse any user content at our discretion.


7. Links to third-party sites

This Website may contain links to third-party websites, plugins, or services not operated by MOOD London. These links are provided for convenience only and do not signify endorsement or responsibility for their content or privacy practices. We recommend reviewing the Terms and Privacy Policies of any third-party sites you visit.


8. Disclaimer

While we strive to ensure that the information on mood.london is accurate and up-to-date, the Website and its contents are provided “as is” and “as available,” without warranties of any kind, express or implied. MOOD London does not warrant that:

  • The Website will always be available, secure, or error-free;
  • Any defects will be corrected;
  • The content is accurate, reliable, or suitable for any specific purpose.

Your use of the Website is entirely at your own risk.


9. Limitation of liability

To the fullest extent permitted by law, MOOD London shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • The use or inability to use the Website;
  • Any errors or omissions in content;
  • Technical malfunctions, viruses, or data loss;
  • Reliance on information contained on the Website.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be lawfully excluded.


10. Indemnity

You agree to indemnify, defend, and hold harmless MOOD London, its directors, employees, and affiliates from and against any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of the Website.


11. Termination

We reserve the right to terminate or suspend your access to mood.london immediately and without notice if we believe that you have violated these Terms or engaged in fraudulent or harmful conduct. All intellectual property and legal provisions shall survive termination.


12. Governing law & jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


13. Contact us